Error Text Descriptions

The Error Text column in your results .CSV gives you information on the current status of the number you have checked.

The Error Text wording directly relates to the Error Code and Status.

For example, anything marked as Live will always be Error Code 0 and Status Delivered

All other Error Texts and Error Codes do not reflect a Live a number and are therefore marked in the Status column as Undelivered

Error TextError CodeSatusDescriptionCredit Removed
Live0DeliveredActive mobile number*Yes
Dead1UndeliveredNumber decommissioned by the owning network.Yes
Inconclusive5UndeliveredWe are unable to retrieve a response from the network for this number.Yes
No Credit7UndeliveredThe account had insufficient funds to process this request.No
No Teleservice Provisioned11UndeliveredThis number is not able to receive calls or SMS messages.
This is usually a number relating to a data SIM.
Yes
Absent Subscriber27UndeliveredThis number has not been active for a short period of time.

Please see the box below for a more detailed description.
Yes
Number Not Supported999RejectedThis is an invalid number. Possible reasons include:
• The number does not contain a valid country code.
• The number does not contain a valid number range.
• The number is too long or too short.
• The number is a Landline number. ( this works differently for North America numbers, please see below )
• We have no coverage for the owning network of the number.
No

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Absent Subscribers

There are two ways your number could be returned as Absent Subscriber:
1, A prolonged period of inactivity
2, If a phone is turned off / Airplane mode and a call is made to that number. The HLR database will be updated to Absent Subscriber until a successful call has been made.

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Alert

For some networks, only the MCC MNC information is available. In this instance all numbers checked belonging to one of these networks will be given a Delivered status

We advise all users to visit our Coverage Checker page before uploading numbers for processing.

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North American numbers - Prefix 1

We'll identify if a number is a Landline but for those numbers recognised as Landline then we are unable to give an accurate status for that number.

In this instance all Landline numbers are given a an Error Text result of LIVE by default.